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Shipping Information

We ship throughout New Zealand

Shipping Options

Standard Shipping

3-5 business days

Available to all addresses throughout New Zealand. Orders are processed within 1-2 business days.

Cost: $8.50 NZD

Express Shipping

1-2 business days

Available to Auckland and major centers. Orders placed before 2pm on weekdays are dispatched same day.

Cost: $15.00 NZD

Click & Collect

Available now

Order online and collect from our Auckland studio. We'll notify you when your order is ready.

Cost: Free

Delivery Times

Delivery times are estimates and may vary depending on your location and courier service. Rural addresses may take longer. We'll send you a tracking number once your order has been dispatched.

Order Processing

Orders are typically processed within 1-2 business days. During peak periods, processing may take up to 3 business days. You'll receive an email confirmation once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping is available on orders over $150 NZD to New Zealand addresses.

Tracking Your Order

Once your order has been dispatched, you'll receive an email with a tracking number. You can use this to track your package's progress through our courier partner's website.

International Shipping

Currently, we only ship within New Zealand. If you're located outside New Zealand and interested in our products, please contact us to discuss options.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately. We'll arrange a replacement or refund as appropriate. Under the Consumer Guarantees Act, you're entitled to receive goods in good condition.

Important: Please ensure your delivery address is correct at checkout. We're not responsible for items delivered to incorrect addresses provided by customers. If you need to change your delivery address, contact us as soon as possible after placing your order.

Questions About Shipping?

If you have any questions about shipping, delivery times, or your order, please don't hesitate to contact us:

Email: helpcenter@zlozarinxon.world

Phone: +64 21 554 988

Address: 27 William Bond Street, Stanley Point, Auckland 0624, New Zealand

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